Questions

• How to add attendance?

  There you go it’s really very simple while you have HRPlace application in hand. There are two ways to add your individual attendance in to HRPlace an employee can do Though ESS employee self service platforms like HRPlace Mobile app and HRPlace web app. Replace mobile apps are available in both Android and IOS versions. Please visit our website to find the links to download and install the application in to your mobile. Where as to access web app simply login to your account using Correct Login ID and password.

  In Mobile application after login to your account, find an icon called Attendance, click on it you will redirect to Add attendance page. Where you can see present month, you can change the months by simply clicking on it. It will show list of current financial year months. Choose the month that you want to add attendance, month calendar will be shown below.

  You can either add attendance for each single day by tapping on each day or else we have one touch or one swipe feature – you can simply touch on day one and tap on day last. That’s it will select total month days. Then click save icon on bottom it will ask for confirmation and take you to add attendance details page, where you can pop with two options in status field. R-regular and HW- weekly holidays. Click on your qualified days then click same save icon at bottom, it will pop up for confirmation Yes or No. Click on Yes if you want to proceed.

  That’s it you have added your attendance successfully.

• How to generate Timesheet?

  In Mobile application after login to your account, find an icon called Generate, click on it you will redirect to Generate Timesheet page. Where you can see present month, you can change the months by simply clicking on it. It will show list of current financial year months. Choose the month that you want to generate timesheet which is equal to your attendance submitted. This is second step for timesheet submission.

  It is so easy to generate timesheet. Just select the month you want to generate the timesheet. To generate timesheet you must have add attendance in first step. So you added attendance details will be shown here. Just double check the attendance added then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have generated your timesheet successfully.

  Note: If you are under timesheet approval policy. Your reporting head need to approve your timesheet to qualify for payroll processing. If you’re reporting head rejects your timesheet for any of policy reasons. You need to repeat same timesheet generation steps by adding attendance again.

• How See My Payroll Details?

  In Mobile application after login to your account, find an icon called Payslip, click on it you will redirect to Payroll Details page. Where you can see filters to select month and year, you can select the month and year by simply clicking on it. Based on your selection, app will show list of payroll results. Choose the Payslip for month details and click on that icon to show the complete payroll details for the month you have selected. This payroll details page will display Employer details, Earnings, Deductions, Contributions, Summary and Year to Date payroll details. It’s a consolidated report what you can see there.

  You can even email this payroll to your registered email ID by simply clicking email payslip button on the top right corner. With just one touch HRPlace app will email your payslip document to your registered email in PDF format.

• How to apply for a leave?

  In Mobile application after login to your account, find an icon called Request Now in Leave Section, click on it you will redirect to Apply Leave page. Where you can see your entire leave details like; Entitled, Earned, Taken, Required and Remaining.

  To apply leave click and employee name tab choose your name. Tap on leave type where you can see a list of leave types you are entitled too. Select the leave you want to apply for. Then choose the leave from date and leave to date mention the day type whether it is for full day or half day. Then write the reason for why you are applying for leave, so your reporting head will get to know the detail request reason added then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have applied your leave successfully.

• How to know details of my Leaves Applied?

  In Mobile application after login to your account, find an icon called Leave in Leave Section, click on it you will redirect to Leave Records page. Where you can see your entire leave request applied, you can even filter these leave records based on leave type and status. Click on the leave record icon to get in to leave details where you can see all your leave details like; Entitled, Earned, Taken, Required and Remaining along with applied leave request details. You can see the status of your leave request.

  It is that simple to explore your leave details in HRPlace.

• How to check details of your entitled Leaves?

  In Mobile application after login to your account, find an icon called Leave Bank in Leave Section, click on it you will redirect to Leave Bank page. Where you can see your entire entitled leaves as per your company on boarding information. This page will display complete in-detail leaves information line Days Entitled, Days Earned, Days Taken and Days Remaining along with entitled leave type. You can see all these details in different colors for easy recognition.

  It is that simple to explore your leave bank details in HRPlace.

• How to apply for a Replacement leave?

  In Mobile application after login to your account, find an icon called Replacement Leave in Leave Section, click on it you will redirect to Replacement Leave page. Where you can see your entire replacement leaves applied so far.

  If you are entitled for replacement leave and to apply it. Click on Plus icon at bottom side and find your name tab and total days applying for. Then choose the leave from date and leave to date mention the day type whether it is for full day or half day. Then write the reason for why you are applying for replacement leave, so your reporting head will get to know the detail request reason added then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have applied your Replacement leave successfully.

  Note: Total days will be calculated as per your selected days.

• What is Reach HR tab in HRPlace?

  In Mobile application after login to your account, find an icon called Reach HR, click on it you will redirect to Reach HR page. Where you can see your Human resource manager name with chat icon, Click on it to chat with your HR.

  Note: All text conversations through HRPlace application will be recorded and shared with your employer Administration.

• What is Chat tab in HRPlace?

  In Mobile application after login to your account, find an icon called Chat, click on it you will redirect to Chat page. Where you can see you’re reporting employees or your teammates names with chat icons, Click on it to chat with your teammate.

  Note: All text conversations through HRPlace application will be recorded and shared with your employer Administration. Any offensive text message will reported to legal actions by your employer.

• How to know current Year Public Holidays?

  In Mobile application after login to your account, find an icon called Holidays, click on it you will redirect to Public Holidays page. Where you can see all public holidays with dates along with holiday titles. These are strictly based on your employer’s policy.

  Note: All public holidays will be recorded to HRPlace by Your Human Resource Manager. Please contact your HR manager or reporting manager if clarification needed on public holidays.

• What are those notifications I find in HRPlace app?

  HRPlace application has a robust notification management system. Every event will notified automatically to respective user with a notification topic along with view option. Click on the notification bell icon to view list of notifications you received so far. To clear these notifications you can tap read all icon to clear all notifications.

  Same notifications will be displayed in slider view below the attendance tab. All recent notification will be displaced first and earlier notifications were list in order.

• What are employee services in HRPlace application?

  HRPlace application provides one touch access to avail all your employment details like Timesheets, Claims, Assessments, Documents and calendar.

• How to See my Timesheets Generated?

  In Mobile application after login to your account, find an icon called Timesheets in Employee services section, click on it you will redirect to all timesheets page. Where you can see all timesheets generated till date, you can even filter these timesheets based on month and year. Click on the timesheet icon to get in to timesheet details, where you can see all your timesheet information like Employment details, timesheet summary and month attendance calendar details. It’s a consolidated report what you can see there.

  You can even email this timesheet to your registered email ID by simply clicking email timesheet button on the top right corner. With just one touch HRPlace app will email your timesheet document to your registered email in PDF format.

• How to Apply for a Claim and How to View Claim details?

  In Mobile application after login to your account, find an icon called Claim in Employee Service Section, click on it you will redirect to Claims page. Where you can see your entire claim details along with filters like name category and status.

  To Apply claim click on Plus icon at bottom, add expense name and tap on expense type where you can see a list of expenses types you are entitled too. Select the expense category you want to apply for. Then choose the expense date and expense amount. Then write the expense note for why you are applying for a claim, so your reporting head will get to know the detail request reason added then attach your supporting document or can click an image through your phone camera then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have applied your claim successfully.

• What is assessment in HRPlace?

  In Mobile application after login to your account, find an icon called assessments in Employee Services section, click on it you will redirect to Assessment details page. Where you can see you’re assessment details published by for reporting employees or by your reporting manager icons, Click on it to icon know the assessment details.

• What is document tab in HRPlace?

  In Mobile application after login to your account, find an icon called documents in Employee Services section, click on it you will redirect to documents page. Where you can see you’re documents submitted to your HR Manager while on boarding. Click on document icons to view and download those documents you have submitted.

• What is Calendar tab in HRPlace?

  In Mobile application after login to your account, find an icon called calendar in Employee Services section, click on it you will redirect to calendar page. Where you can see present month working calendar.

• How to Apply for a Salary Advance?

  In Mobile application after login to your account, find an icon called Salary Advance in Employee Service Section, click on it you will redirect to Salary Advance page. Where you can see your entire salary advance details along with filters like name and status.

  To Apply claim click on Plus icon at bottom, add subject name and enter salary advance amount and date as well. Then write the explanation note for why you are applying for a salary advance, so your reporting head will get to know the detail request reason then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have applied your salary advance successfully.

• How to Apply for a Bank information change request?

  In Mobile application after login to your account, find menu icon at bottom in home page, click on it you will redirect to side app menu page. Where you can see list of elements, find bank information tab and click on it.

  To Apply change request click on Plus icon at bottom, add bank name and enter bank account number confirm same bank account again. Then write the explanation description for why you are applying for a change request, so your reporting head will get to know the detail request reason then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have applied your bank information change request successfully.

• How to change your profile picture?

  In Mobile application after login to your account, find menu icon at bottom in home page, click on it you will redirect to side app menu page. Where you can see list of elements, find my profile tab and click on it.

  To Add new profile image click on add profile image upload your jpeg or png image then just click the save icon and application will ask for confirmation popup click yes if you want to continue.

  That’s it you have changed your profile picture successfully

• How to change your login password?

  In Mobile application after login to your account, find menu icon at bottom in home page, click on it you will redirect to side app menu page. Where you can see list of elements, find settings tab and click on change password.

  Now enter old password for security validation along with new password you want to set. Confirm the same new password again and click on change password tab.

  That’s it you have changed your password successfully.

• How to raise support ticket for an issue?

  In Mobile application after login to your account, find menu icon at bottom in home page, click on it you will redirect to side app menu page. Where you can see list of elements, find Raise request tab and click on support request type you want to choose and create support ticket you want to get assistance.

  That’s it you have raised a support ticket successfully for assistance.